Fluid Process Control Corporation is an ISO9001:2015 Registered Supplier. A copy of our ISO9001:2015 Certificate can be found here.
Founded in 1987, Fluid Process Control Corporation is a premier supplier and stocking distributor of highly engineered instrumentation components & systems. Our mission is to offer customers an extensive inventory of products designed and manufactured by industry leaders combined with outstanding technical support. Our sales & support staff’s diversified backgrounds and years of experience in fluid control devices and systems gives us a competitive advantage, which allows us to consistently surpass customer expectations.
We have established this Quality Policy to be consistent with the purpose and context of our organization. It provides a framework for the setting and review of objectives in addition to our commitment to satisfy applicable customers’, regulatory, and legislative requirements, as well as our commitment to continually improve our management system.
Customer focus: As an organization we have made a commitment to understand our current and future customers’ needs, meet their requirements, and strive to exceed their expectations.
Leadership: Our Management Team have committed to creating and maintaining a working environment in which people become fully involved in achieving our objectives.
Engagement of people: As an organization, we recognize that people are the essence of any good business and that their full involvement enables us to grow and prosper.
Process approach: As an organization, we understand that a desired result is achieved more efficiently when activities and related resources are managed as a process or series of interconnected processes.
Improvement: We have committed to achieving continual improvement across all aspects of our quality management system.
Evidence-based decision making: As an organization, we have committed to only make decisions relating to our QMS following an analysis of relevant data and information.
Relationship management: Fluid Process Control Corporation recognizes that an organization and the relationship it has with its external providers are interdependent and a mutually beneficial relationship enhances the ability of both to create value.
Our policy is also to meet the requirements of other interested parties and in meeting our social, environmental, charitable, regulatory, and legislative responsibilities.
We have produced quality objectives which relate to this policy and they can be found in document F-620-001 Quality Objectives.
This policy is available/communicated to all interested parties, as well as being made available to the wider community through publication in our Company Noticeboard and Intranet.
Authorized by: Joel P. Warren, President, Fluid Process Control Corporation, December 2nd, 2019.